Position title
Jio New Hiring Opportunity - Vacancy Job Alert - Customer Care Executive Jobs
Job Location
India
Remote work from: IND
Base Salary
USD13-USD25 Per hour
Qualifications
Any Graduate
Employment Type
Full-time
Description
Jio New Hiring Opportunity
In this role, you will play a crucial role in ensuring our customers have a positive and seamless experience with Jio products and services. You will be the first point of contact for a wide range of customer inquiries, providing exceptional support and resolving their concerns efficiently and effectively.
Jio Careers
Responsibilities:
- Answer customer calls, emails, and chat inquiries in a timely and professional manner.
- Actively listen to customer concerns, understand their needs, and provide accurate and helpful information.
- Troubleshoot technical issues, answer billing inquiries, and guide customers through various Jio services and offerings.
- Maintain detailed records of customer interactions and escalate complex issues to the appropriate team when necessary.
- Contribute to a positive and professional work environment by collaborating effectively with colleagues and adhering to company policies.
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Jio Jobs Near Me
Skills:
- Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
- Active listening and problem-solving skills, with a focus on finding solutions that meet customer needs.
- Strong analytical and technical skills, with the ability to learn and understand complex information quickly.
- Proficiency in using computers and various software applications, including CRM systems.
- Time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
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Hiring organization
Date posted
March 4, 2024
Valid through
August 31, 2024
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